PROFILE / SUMMARY
Global Enterprise Wisdom Manager determined to help Global Enterprise
anticipate first, take action first, and benefit first from new opportunities and challenges.
∑ broad experience
Promotes a culture that:
∑ listens and trusts
∑ mentors and motivates
∑ streamlines and innovates
∑ is resourceful and resilient
∑ is mature and composed
On Team Goals
Research (Doctoral), 2003-Sep 2008 (expected), Computer Information Systems
v Developed an enterprise-wisdom-management model to guide synergy of workforce and computing systems.
v Decision support systems; enterprise learning; HCI/ usability; cognitive resource management; knowledge management.
Sun Microsystems, Knowledge Manager, Jan 2001-Jan 2003
v Managed development of new global methodology for Sun's security and business-continuity services.
v Managed conversion of subject-matter-expert' knowledge into Sun's new global wisdom-base technology.
v Co-managed and developed Sunís global enterprise wisdom management system called FAST: Field Automated Service Tool.†
v Co-designed the ontology, taxonomy, vocabulary, and model to promote dissemination of enterprise wisdom.
v Established Sun's intellectual-property-capture program for new global service methodologies.
University of Phoenix, Graduate Instructor, 2000-2001, evenings, part time
v Top-rated Graduate Instructor in Software Programming Management and Business Continuity.
Berkeley National Laboratory, Senior Research Associate, 1988-2000
v Managed development of radiation detection systems, experimental processes, and standards that reduced R&D labor costs by an estimated 40% (a savings of $3.1-million over three years).†
v Managed scientific knowledge capture, preservation, and software quality programs at Sandia, Los Alamos, Berkeley and Livermore national laboratories; and at the University of Florida at Tallahassee.
v Managed development of processes that reduced the business burden of software quality assurance and auditing.
v Developed and taught safety and quality management programs throughout the organization including executive management.†
v Designed equipment, experiments, and theory that determined key radioactive properties of national importance.
v Designed and developed numerous technical procedures for scientific traceability and for licensing purposes.
Nuclear Power Plant Operator, U.S. Navy, Submarines, 1982-1988
v Operated three pressurized-water nuclear reactors and decommissioned two nuclear reactor cores.
v Recognized by the Secretary of the Navy, Unit Commander, Captain and Crew for efforts to enhance mechanical systems and operating procedures; for a rescue at sea; and for establishing a special college education program for the crew while in port.
v Learning to read, write, hear, speak, and think in Mandarin Chinese.
v Published over 40 scientific and technical papers in journals and conference proceedings.
v Presented over 90 lectures (with paper) on technology management and business strategy.
PhD, Computer Information Systems (September, 2008), Nova Southeastern University, Florida
MS, Computer Information Systems (2000), University of Phoenix, San Jose, California
MBA, Technology Management (1998), University of Phoenix, San Jose, California
BS, Technology, minor in Nuclear Technology (1996), State University of New York, Albany
BA, Liberal Arts, minors in Mathematics and Sociology (1986), State University of New York, Albany